OUR STANDARD SHIPPING RATES . . . ♡

OUR STANDARD SHIPPING RATES . . . ♡


SHIPPING POLICY

GENERAL INFO

All packages are shipped by our chosen carrier, USPS. To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information ⟮if applicable⟯ is critical for ensuring timely delivery. Lashes on Fire is not responsible for delivery delays due to weather, mishandling by carrier, or incorrectly delivered shipments. Lashes on Fire is not liable for any stolen, lost, or damaged packages; and any return packages due to incomplete addresses, undeliverable addresses, or return to sender.

ORDER CANCELLATIONS

Orders are processed within 48 hours. Please immediately e-mail us at customerservice@lashesonfire.com or contact us here within 30 minutes if you made a mistake with your purchase.

SHIPPING FEES

Shipping fees are non-refundable. If you refuse any shipments from LashesonFire.com or provide an undeliverable address, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. Undeliverable addresses include: incorrect/insufficient address, missing P.O. box numbers, refused, or return to sender. LashesonFire.com has the right to charge an additional fee for any reshipments regarding lost packages or returned packages.

INTERNATIONAL FEES

Any orders outside the United States may incur import taxes, customs duties and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is solely responsible for all import fees, as well as complying with all laws and regulations of the destination country. Customs duties and fees vary from country to country.Since we have no control over the customs authorities in your country, we recommend contacting your local customs office for more information about customs fees, duties, and taxes, and how to avoid them.

DELIVERY CLAIMS

Lashes on Fire does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.